---
title: "Contacts and Bulk Actions - FAQs"
description: "General Questions"
url: https://support.agentsuite.ai/en/articles/93-contacts-and-bulk-actions-faqs
collection: "Contacts"
updated: 2026-08-31
language: en
---

# Contacts and Bulk Actions - FAQs

General Questions

## **Why is it necessary to verify that my contacts have given consent before I import them?**

Two main reasons why the consent from contacts is helpful while importing contacts:

-   Protect Your Sending Reputation: Importing bulk contacts without proper consent can lead to higher bounce and spam rates, negatively impacting your sending reputation.
    
-   Prevent Issues with Purchased or Rented Lists: Even if some lists claim to have opt-in consent, they may not be suitable for marketing communication tools. Contacts from purchased or rented sources are likely to bounce, unsubscribe, mark emails as spam, and may cause blocklistings.
    

## What are the different bulk actions that cannot be restored?

The following bulk actions cannot be restored:

-   Bulk Email
    
-   Bulk Email Verification
    
-   Bulk Update Contacts to Company
    
-   Bulk Tag Add
    
-   Bulk SMS