Email Threading: Chronologically organized emails for efficient conversation tracking.
Status Tracking: Real-time insights on email delivery statuses.
The closed blue envelope means the email has been successfully delivered.
The open green envelope means the email has been opened by the customer.
Sleek View: Condensed, single-line view of email information.
Reply and Reply All in Threads: Simplified recipient selection within email threads.
As a reminder, if you send emails through the Agent Suite platform, any replies will ONLY show up in Agent Suite and NOT in your regular email inbox such as Outlook or Gmail. This also applies to any emails that have been sent.
