---
title: "Call Tagging"
description: "tags added to the contact to signify outcome and dispositioning"
url: https://support.agentsuite.ai/en/articles/30-call-tagging
collection: "Voice AI"
updated: 2026-09-16
language: en
---

# Call Tagging

tags added to the contact to signify outcome and dispositioning

**Call Tagging:**

Whenever an AI call is finished, there are tags added to the contact to signify outcome and dispositioning. You can use these tags instead of a post-call webhook or in tandem with the post-call webhook to do campaigning on outcome / disposition.

Tags Include:

answered

not answered 

ai voice appointment booked

voicemail reached

contact hangup

ai hangup

dial failed

dial no answer

call transfer

machine detected

max duration reached

dial busy

inactivity

scam detected  
  
… and more to come.