Call Tagging:
Whenever an AI call is finished, there are tags added to the contact to signify outcome and dispositioning. You can use these tags instead of a post-call webhook or in tandem with the post-call webhook to do campaigning on outcome / disposition.
Tags Include:
answered
not answered
ai voice appointment booked
voicemail reached
contact hangup
ai hangup
dial failed
dial no answer
call transfer
machine detected
max duration reached
dial busy
inactivity
scam detected
ā¦ and more to come.