---
title: "Change or Reset Your User Account Password in the Workspace or Sub-Account"
description: "Ensures users can maintain secure and updated login credentials"
url: https://support.agentsuite.ai/en/articles/233-change-or-reset-your-user-account-password-in-the-workspace-or-sub-account
collection: "Managing Subaccounts"
updated: 2026-08-29
language: en
---

# Change or Reset Your User Account Password in the Workspace or Sub-Account

Ensures users can maintain secure and updated login credentials

### **Step-by-Step Process**

#### **If You Are Logged In (Workspace or Sub-Account):**

1.  **Navigate to Settings:**
    
    -   From either the main workspace or a sub-account, click on **Settings**.
        
        ![](https://staticfiles.gleap.io/gattachments/j2asXO2Zj0RdBeWB1HPlbuV3nVVscCNKtkd4aMucLLEE0ii83Q4wWxIKsihIYYheXXJMqRyCUgz.png)
        
        -   Then go to **Account** (for workspace) or **Profile** (for sub-account).
            
        
2.  **Select Reset Password:**
    
    -   Click on the **Reset Password** option.
        
3.  **Enter Current and New Passwords:**
    
    -   You’ll be prompted to enter your **current password** and **new password**.
        
4.  **Confirm and Save:**
    
    -   If all entries match, your password will be updated.
        
    -   A success confirmation will be displayed.
        

#### **If You Are Not Logged In:**

1.  **Go to the Login Page:**
    
    -   Visit: [https://createassistants.com/access](https://createassistants.com/access) (or relevant login URL)
        
2.  **Enter Email and Use 'Forgot Password':**
    
    -   Input your **email address**.
        
    -   Click on the **Forgot Password** link.
        
3.  **Follow Email Instructions:**
    
    -   You’ll receive a password reset email.
        
    -   Click the link and follow the instructions to set a new password.
        

* * *

### **FAQs**

**Q1: What if I forgot my current password?**  
Use the “Forgot Password” link on the login page.

**Q2: Can I change the password from any sub-account?**  
Yes, the user portal works the same from both workspace and sub-account.

**Q3: What URL do I use if I’m not logged in?**  
Use: [https://createassistants.com/access](https://createassistants.com/access)