Business Profile Settings - Authorized Representative

Authorized Representative

Authorized Representative identifies a real person who can verify and speak for the business during compliance reviews (e.g., A2P 10DLC brand/campaign approvals). Adding a reachable representative can prevent stalled verifications and speed up approvals.

If your business has an authorized representative, please add their information here. If you are the authorized representative, please add your own information here.


Representative Name

Enter the representative’s legal name as it appears on internal HR or corporate records. Be sure to use full first and last name while avoiding any nicknames or aliases.

Email

Provide a monitored email inbox for the representative. Verification questions to this address.

Job Position

Specify the person’s title or role that demonstrates authority to represent the business (e.g., Owner, CEO, Marketing Director, Compliance Officer).

Phone Number

Enter a reachable phone number for time-sensitive verification calls or SMS. Be sure to include country code (e.g. +1)

Update Information

When you’re finished, select the blue Update Information button to apply changes. If the representative changes roles or leaves the company, update this page immediately 

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