The autopilot settings in your AI editor’s toolkit let you control how your assistant behaves in chats, DMs, and text conversations. By understanding each setting, you can make your AI feel more human, prevent unwanted charges, and avoid confusion during manual team interactions.
Sets how many seconds the AI waits before responding to a chat or text message.
Why use it?
To make the AI appear more “human”—like it’s thinking or typing.
Recommended:
Keep this at zero for website chats (users expect instant responses), but add a delay if you want more realism elsewhere.
Limits the total number of responses the AI can send to a single contact in a chat/text thread.
Why use it?
Prevents users from “playing” with the AI endlessly and incurring unexpected costs.
Troubleshooting:
If your AI suddenly stops replying, check if you’ve hit this max response limit.
Controls how creative or “free” the AI is in its responses.
Lower value (e.g., 0.2): More deterministic, sticks closely to your prompt.
Higher value (e.g., 1): More creative and less predictable.
Tip:
0.35 is a good starting point—balanced between consistent and flexible.
Pauses the AI for a set number of minutes after a manual or workflow response (so your team doesn’t “compete” with the AI).
Why use it?
Avoids confusion and overlapping replies when a human or automated workflow steps in.
Note:
If your AI isn’t replying during tests, check if sleep mode is active from a recent manual/team response.
Pro Tip: Use these settings to blend AI automation with human support, keeping your chat experience both efficient and personal.
